How can i verify my child social security number
The Social Security Number Verification Service
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SSNVS Overview
There are two Internet verification options you can use to verify that your employee names and Social Security numbers (SSN) match Social Security's records. You can:
- Verify up to 10 names and SSNs (per screen) online and receive immediate results. This option is ideal to verify new hires.
- Upload overnight files of up to 250,000 names and SSNs and usually receive results the next government business day. This option is ideal if you want to verify an entire payroll database or if you hire a large number of workers at a time.
While the service is available to all employers and third-party submitters, it can only be used to verify current or former employees and only for wage reporting (Form W-2) purposes.
Why Should I Verify Names and SSNs Online
- Correct names and SSNs on W-2 wage reports are the keys to the successful processing of your annual wage report submission.
- It's faster and easier to use than submitting your requests paper listings or using Social Security's telephone verification option.
- Results in more accurate wage reports.
- Saves processing costs and reduces the number of W-2c's.
- Allows Social Security to give the proper credit to your employees' earnings record, which will be important information in determining their Social Security benefits in the future.
Steps to Register for SSNVS
Step 1: Register to Use SSNVS
Registration is required through our Business Services Online Welcome page. Third-party preparers need only register once in their own firm's name. Select "Register" and complete the registration form and select your own password. Social Security will verify your identity against our records and display a User ID. Make note of your the User ID, password and expiration date.
Step 2: Request Access and Activation Code
Return to the Business Services Online Welcome page, select "Log In" using your User ID and password. Select "Request Access and Activation Code."
Step 3: Activation Code is Mailed to Your Employer
Your employer should give you the activation code which allows you access to SSNVS.
Step 4: Login to Use the Service
Go to the Business Services Online Welcome page, select "Log In", input your User ID, password and activation code and you will be able to use the service.
NOTE
For more detailed instructions on registering and/or using SSNVS, see the Social Security Number Verification Service Handbook.
Links
- SSNVS Handbook
- SSNVS News
- SSNVS Pamphlet
- How to Create an SSNVS File
- Sample SSNVS letter to give to employees
- Additional Verification Options
- Restrictions on Using SSNVS
Employer Filing Instructions & Information
This is an archival or historical document and may not reflect current policies or procedures.
WARNING
On June 25, 2011, Social Security changed the SSN assignment process. The information below explains how we established and issued SSNs prior to the new SSN assignment process. We continue to provide it strictly for historical and informational purposes. Please see SSN Randomization for more information on Social Security's new assignment process and how it may affect you.
Since 1973, social security numbers have been issued by our central office. The first three (3) digits of a person's social security number are determined by the ZIP Code of the mailing address shown on the application for a social security number. Prior to 1973, social security numbers were assigned by our field offices. The number merely established that his/her card was issued by one of our offices in that State. See also High Group List of SSN's.
THIS DATA IS STRICTLY FOR INFORMATIONAL PURPOSES
SSN Area Number | Location |
---|---|
001-003 | New Hampshire |
004-007 | Maine |
008-009 | Vermont |
010-034 | Massachusetts |
035-039 | Rhode Island |
040-049 | Connecticut |
050-134 | New York |
135-158 | New Jersey |
159-211 | Pennsylvania |
212-220 | Maryland |
221-222 | Delaware |
223-231 | Virginia |
232 | North Carolina |
232-236 | West Virginia |
237-246 | Not Issued |
247-251 | South Carolina |
252-260 | Georgia |
261-267 | Florida |
268-302 | Ohio |
303-317 | Indiana |
318-361 | Illinois |
362-386 | Michigan |
387-399 | Wisconsin |
400-407 | Kentucky |
408-415 | Tennessee |
416-424 | Alabama |
425-428 | Mississippi |
429-432 | Arkansas |
433-439 | Louisiana |
440-448 | Oklahoma |
449-467 | Texas |
468-477 | Minnesota |
478-485 | Iowa |
486-500 | Missouri |
501-502 | North Dakota |
503-504 | South Dakota |
505-508 | Nebraska |
509-515 | Kansas |
516-517 | Montana |
518-519 | Idaho |
520 | Wyoming |
521-524 | Colorado |
525,585 | New Mexico |
526-527 | Arizona |
528-529 | Utah |
530,680 | Nevada |
531-539 | Washington |
540-544 | Oregon |
545-573 | California |
574 | Alaska |
575-576 | Hawaii |
577-579 | District of Columbia |
580 | Virgin Islands |
580-584 | Puerto Rico |
586 | Guam |
586 | American Samoa |
586 | Philippine Islands |
587-665 | Not Issued |
667-679 | Not Issued |
681-690 | Not Issued |
691-699 | Not Issued |
700-728 | Railroad Board** |
729-733 | Enumeration at Entry |
750-772 | Not Issued |
NOTES
**700-728 Issuance of these numbers to railroad employees was discontinued July 1, 1963.
Any number beginning with 000 will NEVER be a valid SSN.
The information in our records about an individual is confidential by law and cannot be disclosed except in certain very restricted cases permitted by regulations.
FAQ
What should I do if I make a mistake while filling out the application?
If you made a mistake when filling out the application, the fund, without making a refusal, will return it to you for revision, which takes 5 working days.
What is the procedure for providing this benefit? What documents and where should the parent send in order to receive the payment? Does the employer participate in this process?
To receive benefits, you only need to submit an electronic application through the State Services portal or contact the client service of the Pension Fund of Russia at the place of residence, you can also apply through the MFC.
You will need to provide additional information about income only if the family has military, rescuers, police officers or employees of another law enforcement agency, as well as if someone receives scholarships, grants or other payments from a scientific or educational institution.
Can I receive benefits only on the Mir card?
Yes, the new payment will be credited to families only on Mir bank cards. It is important to remember that when filling out applications for payment, it is the details of the applicant's account that are indicated, and not the card number.
How long does it take to receive payment after applying?
Consideration of the application takes 10 business days. In some cases, the maximum period will be 30 working days. If the payment is denied, a notification of this is sent within 1 business day.
Funds are paid out within 5 working days after the decision on the purpose of the payment is made. In the future, the transfer of funds is carried out from the 1st to the 25th day of the month following the month for which the allowance is paid.
How do I get benefits?
In most cases, when applying for a payment, you only need to submit an application through your personal account on the State Services portal, in the PFR customer service at the place of residence or at the MFC. The Fund independently collects information about the income of the applicant and his family members as part of the program of interagency cooperation.
You will need to submit documents only if one parent (guardian, trustee) is a military, rescuer, police officer or employee of another law enforcement agency, as well as if someone in the family receives scholarships, grants and other payments from a scientific or educational institution .
When applying in person, you will need to present an identity document.
Reception at the PFR client services is carried out by appointment. Appointments can be made on the Foundation's website. The service is available to all citizens, including those not registered on the Unified Portal of Public Services. To do this, on the main page of the website of the Pension Fund of Russia, select the "Citizen's Personal Account" item. At the bottom of the page, in the blue field, click on "Make an appointment".
Who is entitled to the monthly payment?
The payment is assigned to low-income families raising children from 8 to 17 years old, subject to the following conditions:
- monthly income per person in the family does not exceed the regional subsistence minimum per capita;
- family property does not exceed the requirements for movable and immovable property;
- the applicant and children are citizens of the Russian Federation permanently residing in the Russian Federation.
A parent, adoptive parent or guardian of a child can apply.
From what date can I apply for the payment?
You can apply from May 1, 2022 and anytime thereafter.
Payment is established for 12 months, but not more than until the child reaches the age of 17 years.
Can I receive payment via Russian Post?
Yes, you can. To receive money through the post office, you need to mark the appropriate item in the application for payment, as well as indicate the address of the recipient and the number of the post office.
Can I receive a payment if I already receive child support for single parents aged 8 to 17?
Yes, you can apply for a payment if, after calculating the average per capita income of the family, the new payment turns out to be more profitable in terms of amount, you will be assigned a new payment in an increased amount, that is, 75 or 100% of the regional subsistence minimum, taking into account the paid amounts of the previous allowance . In this case, the payment of the previous benefit will automatically stop.
You submitted an application before May 1, why is there still no payment?
According to the rules, applications for new benefits are processed within 10 working days. In some cases, this period may be longer, up to 30 working days. An extension of the period is usually necessary if the organizations did not submit information to the Pension Fund on time confirming the family's right to payment. If after this period there is no answer to the application, you should contact the Pension Fund. This can be done in person at the PFR customer service where the application was submitted, or by calling the PFR hotlines: www.pfr.gov.ru/contacts/counseling_center/reg_lines
What should I do if I receive a denial of payment due to property that does not actually exist?
In this case, you need to contact the PFR client service or an organization that can document the absence of property in the family's property. For example, in Rosreestr or the Ministry of Internal Affairs. Since it is such organizations that inform the Pension Fund about the presence of a family of this or that property. The document issued by the organization must be submitted to the client service of the Pension Fund at the place of residence. Pre-registration is not required for this. After confirming that the property does not own the property for which the refusal was made, the decision will be reviewed.
What to do if the payment is refused due to the lack of documents that were submitted to the Pension Fund?
In this case, you need to contact the branch of the Pension Fund, where the application was submitted, so that the specialists check the information again. To do this, you can contact the Pension Fund in person or by calling the reference numbers of the fund's departments: www.pfr.gov.ru/contacts/counseling_center/reg_lines.
When can I submit a new application if I am denied?
A new application may be submitted at any time after the reason for the denial has been resolved. There is no point in submitting a new application earlier.
Do I need to apply for a new payment if I am already receiving child benefit from 8 to 17 years as a single parent, but my income is still less than the living wage?
Yes. If the income of families who are already receiving allowance for children from 8 to 17 years as single parents still does not reach the living wage, they need to reapply and start receiving payment at an increased amount, i.e. 75 or 100% of the regional living wage instead of 50% as before. In this case, the payment of the previous benefit will automatically stop.
My son turned 8 in February 2022 will I receive benefits for this period?
No, the allowance is granted from the child's 8th birthday, but not earlier than April 1, 2022.
The Presidential Decree says that the allowance is established from April 1, if applications can only be submitted from May 1, then how to get money for April?
For applications submitted before October 1, 2022, the money will be paid for the period from April 1, 2022, but not earlier than the month the child reaches the age of 8 years.
This means that if a family applies for a new payment in the first days of May, then the first payment in May will be for two months at once - for April and May. If the family applies at the end of May, the allowance will be received in June immediately for 3 months - April, May and June.
Is it possible to receive benefits without Russian citizenship?
No
What payment details do I need to provide when applying?
The application must indicate the details of the applicant's bank account: the name of the credit institution or the BIC of the credit institution, the correspondent account, the applicant's account number. The payment cannot be transferred to the account of another person. If the application was submitted with another person's bank details, you can submit a new application with your own bank details.
Payment will be credited only to Mir bank cards.
Does the payment apply to children who are already 17 years old?
The payment is only for children under 17 years of age.
Monthly allowance for each child?
Yes, the allowance is paid for each child from 8 to 17 years old in the family.
The family has two children aged 8 to 17 years. Do I need to write an application for each child?
No, if there are two or more children aged 8 to 17 in a family, one general application is completed for each of them to receive a monthly payment. Two or more applications are not required in this case.
My application was returned for revision, how long will it take to process it?
The term for consideration of the application is 10 business days. In your case, it has been suspended. If the revised application is received by the Fund within 5 working days, its consideration will be restored from the date of submission.
What happens if I don't submit the revised application or documents within 5 working days?
In this case, the payment will be denied and you will need to reapply.
How can I find out if a payment is due or not?
When submitting an application through the Public Services Portal, a notification about the status of its consideration will appear there.
If the application was submitted in person at the client service of the Pension Fund of Russia or at the MFC, in case of a positive decision, the funds will be transferred within the period established by law without additional notice to the applicant.
In the event of a denial, the applicant will be sent a notice within 1 business day stating the reason for the denial.
How long is the payment?
The allowance is granted for one year and extended upon application. Its review takes 10 working days. In some cases, the maximum period will be 30 working days.
In 2022, applicants who lost their jobs after March 1, 2022 and are registered with employment centers are subject to a special calculation of average per capita income. Such applicants receive benefits for 6 months. After this period, you can apply for benefits again.
How long can I receive the payment?
The benefit is paid from the age of eight until the child reaches the age of 17.
Does the payment depend on family income?
Yes, the payment is due to families whose monthly income per person does not exceed the subsistence level per capita in the region of residence. To calculate monthly income, you need to divide the annual family income by 12 months and the number of family members. Also, when assessing means, family property is taken into account and the “zero income rule” is used.
What is the zero income rule?
The "zero income rule" implies that the allowance is granted if the adult family members have earnings (stipends, income from work or business activities or pensions) or the lack of income is justified by objective life circumstances.
Will the money be withheld if I have a debt under an executive document?
No
I receive unemployment benefits. Will it be taken into account when calculating the average per capita income?
Yes, they will.
Will a car bought on credit be considered in the property appraisal?
Yes.
Does the payment apply to children left without both parents?
Yes. The payment applies to orphans. In this case, their guardian (custodian) has the right to a monthly allowance, but only if the child is not fully supported by the state.
To assign benefits, guardians must personally submit an application to the client service of the Pension Fund of Russia at the place of residence or at the MFC.
I am a guardian. Can I receive benefits if the parents of the child have been deprived of parental rights?
Yes, you can.
In my place of residence there is a local subsistence minimum. Will it be taken into account when calculating benefits?
Yes.
How can I verify my actual place of residence if I do not have a residence registration?
The place of actual residence is determined by the place where the application for the allowance was submitted.
At what subsistence level will my income be calculated if I have two registrations - at the place of residence and at the place of temporary residence?
In this situation, the subsistence minimum at the place of temporary residence will be taken into account.
In our region, the area standard for one person is 18 square meters. meters, and the rules for assigning benefits say that no more than 24 square meters are taken into account. How many square meters per person should be in my case?
In your case, the standard of 24 square meters is taken into account. meters.
Our family lives in a house that was provided as social support to a large family. Do I have to provide documents that state this?
No, the FIU will request these documents independently within the framework of the system of interdepartmental interaction.
When calculating income, will the received alimony be taken into account?
My family owns an apartment and a residential building, in total their area exceeds the standard of 24 sq. m. m. per person, will I be denied benefits?
No. Restrictions on square meters apply if the family owns several apartments or several residential buildings. When owning one type of residential property, its area is not taken into account.
I registered with the Pension Fund the care of my husband's 86-year-old grandmother and I receive an allowance for caring for citizens over 80 years old. Will this allowance be taken into account when calculating my income?
Yes.
In what order are district coefficients applied in determining the amount of benefits?
The district coefficient is not applied when assigning the allowance, since the amount of the allowance is set depending on the subsistence minimum per capita, in which the district coefficient is already taken into account.
Do I have to report to the Pension Fund information about changes in family composition and income if they occurred after the application was submitted?
No. Beneficiaries are not required to report changes in income to the Pension Fund during the benefit period.
Can I get benefits only for children aged 8 to 17?
No, not only. There are also payments for low-income families for pregnant women who registered early, benefits for children from 0 to 3 years old, as well as benefits for children from 3 to 8 years old.
Will the payment be indexed?
Yes. The monthly payment will be indexed annually from January 1st.
Where can I contact if I have any questions about the purpose of the payment?
If you have any questions about this payment, you can call the Unified Contact Center at 8-800-600-00-00, in addition, you can ask your question on the official social networks of the Pension Fund of Russia or contact any fund client service.
Verifiable Parental Consent Frequently Asked Questions
Why did you send me a parental consent letter?
If a player identifies as a child, privacy laws may require the parent or guardian to grant permission to access an online game or service that collects personal information. To comply with these laws, we need to verify that the person consenting to their child's access to this service is in fact an adult.
We received your email address from the child who created the Epic account. An Epic account gives you access to various games and services: Fortnite, Rocket League or Fall Guys, as well as other games and services not owned by Epic Games, by signing in with an Epic account. Due to your child's age, their account is restricted and cannot access certain content until you give consent or the child reaches the age of digital consent in their region.
Disabled features:
- communication with other players in voice or free text chat;
- purchases for money;
- downloading non-Epic games;
- recommendations based on past performance;
- email advertising and pop-up notifications;
- deals in Rocket League;
- Epic login, linking accounts to certain external services, sites, or apps;
- display name change;
- two-factor authentication via SMS.
In the e-mail you received there is a link, by clicking on which you will start the process of confirming parental consent for the child in your browser and will be able to set parental settings. In the process, you will need to verify that you are the parent or guardian of the child and prove that you are of legal age.
If you do not follow the link in the email and provide consent, the child will still be able to play Fortnite, Rocket League, Fall Guys and other Epic-owned games without access to the above features.
To delete a child's account, log into it and follow the instructions in this article.
Why does my child need my permission to access this service?
If a player indicates they are under the age of digital consent in their country, privacy laws may require their parent or guardian to grant permission to access certain features of games or services where personal information is collected.
If your child is under 13 (or is not yet the digital consent age in their region), their account will not have access to certain content or features until you give permission or until the child reaches the digital consent age in your region.
Disabled features:
- communication with other players in voice or free text chat;
- purchases for money;
- downloading non-Epic games;
- recommendations based on past performance;
- email advertising and pop-up notifications;
- deals in Rocket League;
- Epic login, linking accounts to certain external services, sites, or apps;
- display name change;
- two-factor authentication via SMS.
In the e-mail you received there is a link, by clicking on which you will start the process of confirming parental consent for the child in your browser and will be able to set parental settings. In the process, you will need to verify that you are the parent or guardian of the child and prove that you are of legal age.
If you do not follow the link in the email and provide consent, your child will still be able to play Epic games without access to these features.
What is a restricted account?
Restricted Accounts - A new type of Epic account that allows underage users to play safely. If the player indicates that they are under 13 (or that they are under the age of digital consent in their region), they will be asked to provide the email address of a parent or guardian in order for him to give consent for the child's access to certain features in Epic products. Until parental consent is obtained, it will be possible to play Fortnite, Rocket League and Fall Guys with full access to previously purchased or earned game content, but some content and features will be disabled until parental consent is received and account setup is completed.
The following is disabled for restricted accounts:
- communication with other players in voice or free text chat;
- purchases for money;
- downloading non-Epic games;
- recommendations based on past performance;
- email advertising and pop-up notifications;
- deals in Rocket League;
- Epic login, linking accounts to certain external services, sites, or apps;
- display name change;
- two-factor authentication via SMS.
A restricted account can play Fortnite, Rocket League, Fall Guys, and other games owned by Epic, as well as third-party games previously downloaded from the Epic Games Store.
To enable features that are disabled on a restricted account, you must obtain parental or guardian consent and complete account setup, or be 13 years of age or the digital consent age in your region. To resend an email requesting parental or guardian consent, visit the Epic Account Portal and follow the instructions in the "Request Parental Permission" section.
My child is already playing Fortnite, Rocket League or Fall Guys. Why are you only asking for permission now?
We've changed features in our services and started asking players for their date of birth. The player's age data allows us to set the appropriate settings to provide the best user experience. After confirming your consent and setting up parental control, you can select the desired settings for the child.
What personal information does Epic collect when a child creates an Epic Games account?
When an Epic account is created by someone under the age of 13 or the age of digital consent in their region, access to such an account will be restricted until the user receives consent from a parent or guardian to access additional features in Epic games and products. Epic collects limited information from restricted accounts to enable you to play Epic-owned games: Fortnite, Rocket League, and Fall Guys. A restricted account cannot use certain content or features until a parent or guardian agrees to do so and completes account setup.
The following is disabled for restricted accounts:
- communication with other players in voice or free text chat;
- purchases for money;
- downloading non-Epic games;
- recommendations based on past performance;
- email advertising and pop-up notifications;
- deals in Rocket League;
- Epic login, linking accounts to certain external services, sites, or apps;
- display name change;
- two-factor authentication via SMS.
When a parent or guardian agrees to access additional features or services, they can set up parental controls on that account, including the use of voice or free text chat, purchases and age ratings of games that can be downloaded to this account from the Epic Games Store.
Read more about what data Epic collects from accounts in the Epic Games Privacy Policy.
Why do you need my details to verify my identity?
If a player identifies as a child, privacy laws may require the parent or guardian to grant permission to access an online game or service that collects personal information. To comply with these laws, we need to verify that the person consenting to their child's access to this service is in fact an adult.
To do this, Epic has partnered with SuperAwesome, the leading parental consent verification and verification platform. SuperAwesome offers several ways to verify that you are of legal age, depending on which country your child is in. The information provided is used for verification purposes only and is not stored.
To learn more about each method, see What verification methods are available in my country? below.
How does SuperAwesome work?
SuperAwesome uses technology and services to make the internet safer for kids and teens. The SuperAwesome Kids Web Services (KWS) platform allows developers to manage parental consent and verify the identity of parents or guardians when granting children permission to access services and features that collect personal information.
Founded in 2013, SuperAwesome was acquired by Epic Games in 2020. More information can be found at www.SuperAwesome.com.
How are parents screened in SuperAwesome?
Once a parent or guardian consents to their child's access to features of the digital service, SuperAwesome provides the parent with a choice of ways to verify that they are indeed an adult. This verification step is part of a process known as "verifiable parental consent", which is required under some privacy laws to ensure that the person giving the consent is indeed the parent.
Ways to verify that a parent is of legal age may include making a small chargeback on a credit card, checking the social security number against a government database, or scanning a physical ID. Information provided by a parent or guardian is used for verification purposes only and is not stored.
To learn more about each method, see What verification methods are available in my country? and Will you need to collect my personal information more than once in order to verify my identity? below.
What verification methods are available in my country?
When you are asked to verify that you are an adult, you will only see the verification methods that apply to you. They depend on the country where your child is located.
Types of verification methods:
- Credit or debit card (applicable in any country)
- Social Security Number (applicable in the US)
- CPF social security number (applicable in Brazil)
- CURP social security number (applicable in Mexico)
- Scan of ID (available outside the US and South Korea)
- Face scan (available outside the US and South Korea)
Credit or debit card verification (applicable in any country)
A successful credit or debit card money transaction verifies that you are an adult. If you control transactions made with the card, you will know if it was used for verification.
Credit and debit card verification is different depending on whether you are in the US or in another country.
- If your child is in the US, your card will be charged $0.50. Returns usually arrive within 8-13 business days.
- If your child is not in the US, your card will not be charged. Instead, a small amount will be temporarily authorized and then cancelled.
This service is provided by the Stripe payment processor, but SuperAwesome will appear on your statement as a merchant associated with the charge/authorization.
Learn more about how Stripe handles your data in Stripe's privacy policy.
Social Security Number Verification (Applicable in the US)
Your first name, last name, date of birth, address, zip code, and the last 4 digits of your Social Security Number (SSN) are checked against a government database to verify your age. This service is provided by Veratad.
Learn more about how Veratad handles your data in Veratad's privacy policy.
CPF social security number verification (applicable in Brazil)
Your date and CPF (Cadastro de Pessoas Físicas) number are checked against the government database to confirm your age. This service is provided by Serpro.
Learn more about how Serpro handles your data in Serpro's privacy policy.
CURP Social Security Number (applicable in Mexico)
Your first name, mother's maiden name, father's name, and CURP (Clave Única de Registro de Población) number are checked against the government database to verify your age of majority. This service is provided by Nubarium.
Learn more about how Nubarium handles your data in Nubarium's privacy policy.
ID Scan (Available outside the US and South Korea)
The front and back of your ID or passport are checked against reliable databases to verify your age. We recommend using a valid passport or driver's license. In some areas, we also accept government-issued IDs and citizenship cards. This service is provided by Veratad or Veriff.
Learn more about how Veriff handles your data in Veriff's privacy policy.
Face Scan (available outside the US and South Korea)
The camera on your phone, laptop, or tablet is used to scan your features and determine your age. This service is provided by Yoti. If you believe that Yoti has incorrectly determined that you are an adult, please select a different verification method and try again.
Learn more about how Yoti handles your data in Yoti's privacy policy.
The verification method I used didn't work in my country...
The SuperAwesome service shows you verification methods that are appropriate for the country your child's account is connected to. You may be in a different country than your child, or your child may have changed their account country to a country other than the one they are in. To resolve this issue, do the following:
- Go back to the procedure and choose another method, such as a credit card or face scan (if available), which can work no matter what country you are in.
- If that doesn't work, try changing your Epic account country to the country you're in by following the instructions below.
- If this doesn't work, please contact Player Support by clicking here.
Will you need to collect my personal information more than once to verify my identity?
Once you verify your identity as a parent or guardian, SuperAwesome will remember your details across games and services that use this technology. This minimizes the processing of personal data because you only submit your data for verification once, and it also makes it easier for parents to grant permissions to many of the digital services that their children subscribe to.
SuperAwesome calls this network of verified parents or guardians ParentGraph. ParentGraph stores an encrypted (hashed) version of your email address next to the verified status. In this form, no one can read or use your email address. Your identity verification will only be verified if your child provides the same email address when registering for another service using SuperAwesome technology.
The parent or guardian may need to re-verify if:
- The game or service does not have a verification method activated (e.g. credit card, ID scan, etc.) that the parent or guardian used before.
- After verification, a parent or guardian asked SuperAwesome to remove it from ParentGraph.
SuperAwesome will remove you from ParentGraph if you request it. To request deletion, please follow the link at the bottom of the email you received after successfully verifying you as a parent. You will need to confirm your request.
Is the information I provide in the parental verification process kept?
Neither Epic Games nor SuperAwesome store credit or debit card information, government ID numbers, or face scans provided through the adult verification process. The information provided is used for verification purposes only and is not stored.
SuperAwesome's KWS privacy policy explains how SuperAwesome collects and processes your personal data.
Why did SuperAwesome charge my credit or debit card?
When verifying your identity with a credit or debit card, SuperAwesome will complete a money transaction.
- If your child is in the US, your card will be charged $0.50. Returns usually arrive within 8-13 business days.
- If your child is not in the US, your card will not be charged. Instead, a small amount will be temporarily authorized and then cancelled.
You say that no funds were debited from my card, but I see a debited amount on my bank statement.
If you see a debit on your bank statement, don't worry, these funds have not been debited permanently. Some banks display pre-authorization as a temporary debit if the pre-authorization period falls at the end of the statement period. In either case, the debited amount will be released and shown as a refund on your next bank statement.
If your child is in the US, the amount shown on your statement is a charge but will be refunded within 8-13 business days.
Contact your bank for more information.
I gave my child permission. How can I revoke a permit?
Epic empowers users to make decisions about the digital security of their family members. You can change your parental control permissions at any time. With our parental control feature, you can:
- restrict a child's access to purchases and social features in games owned and operated by Epic, including Fortnite, Fall Guys, and Rocket League;
- determine which games from the Epic Games Store can be accessed by your child.
These settings can be configured in the Epic Account Portal and in the Fortnite Parental Controls menu. In addition, parental controls are supported by gaming platforms such as PlayStation®, Xbox, Nintendo Switch™, and mobile devices.
To learn more about deleting a child's account, see How do I delete my child's Epic account?
How do I delete my child's Epic account?
The easiest way to delete an account is to use our self-service tool, which can be done by logging into your child's account on the site.