How do i get my child support increased
Support Modification Process | Office of the Attorney General
Javascript must be enabled for the correct page displaySkip to main content
- Español
Back to top of menu
Back to top of menu
Back to top of menu
Back to top of menu
Job Listings
All Divisions
Opinions
Initiatives
About
Contact us
- Español
Search Keywords
If your circumstances have changed, your order may be eligible for review and modification. Here’s what to expect when you request for a modification of your child support order.
Click here to learn the steps in the modification journey
How do I request a review?
If you have an active/open child support case, you can submit an official Request for Review of your court-ordered amount.
- Click here to learn about the steps in the modification journey.
- Click here to complete an online modification request.
Only 1 modification request should be submitted, any additional requests can create a delay in processing.
- Or click here to download, complete, and mail the "Request for Review" form to the Child Support Division.
Send the completed form to:
Office of the Attorney General
Child Support Division
P.O. Box 12017
Austin, TX 78711-2017
ELIGIBILITY FOR A MODIFICATION
Your child support order is eligible for modification only if one (or more) of the following is true:
- The order was established/last modified more than three years ago; and
- The monthly amount of the child support order differs by either (a) 20% or (b) $100 from the amount that would be awarded, according to child support guidelines.
OR
- A material and substantial change in circumstances has occurred since the child support order was last set.
WHAT IS A "MATERIAL AND SUBSTANTIAL CHANGE IN CIRCUMSTANCES"?
In relation to receiving a payment modification, this phrase applies to one of these situations:
- The noncustodial parent's income has increased or decreased.
- The noncustodial parent is legally responsible for additional children.
- The child's (or children's) medical insurance coverage has changed.
OR
- The child (or children) are now living with a different parent.
HOW TO CHANGE A CHILD SUPPORT ORDER
There are only two ways a child support order can be changed:
- An in-office negotiation — known as the Child Support Review Process (CSRP)
- Court hearing
Informal agreements between parents do not change the court-ordered amount. That can be changed only by a court hearing or the CSRP.
COULD MY PAYMENT AMOUNT GO UP IF I REQUEST A MODIFICATION?
Yes. It is possible that the amount of child support you are ordered to pay could go up.
Modifications are based on the noncustodial parent's current income. If you are making more money now than you were when the child support order was established or last modified, the court may increase the amount of child support you are ordered to pay.
Visit the Child Support Calculator. Enter your current income to estimate what your child support payment might be.
Back to top
Back to Top
Florida Dept. of Revenue - Changing a Support Order
An order to pay child support can be changed (or modified) by the court or administrative agency that issued the order if the circumstances of either parent change after the order is issued. Until an order is changed, terminated or vacated, the amount ordered is owed and legally enforceable. To understand how the law applies in your situation, you should seek legal advice from a licensed attorney.
Do I Qualify for a Review of my Child Support Order?
How to Request a Change to a Support Order
Either parent with a child support case can ask the Child Support Program to review their support order to see if the order should be changed. Parents can also file a petition in circuit court to change their support order.
What Happens When You Ask the Child Support Program to Review Your Support Order
First, the parent making the request gives their financial and other information to the Child Support Program for review. Once this information is received, the Program contacts the other parent to obtain their information. The Program reviews the parents' information to determine if there is a substantial, permanent, and involuntary change, or it appears there are other legal grounds to change the order. When the Program completes the review, it mails the results to both parents.
If the Program Determines the Order Should Change
If the review shows the order should be changed, the Program may start a proceeding to change the order. The steps to change an order depend on whether the order is a court order, an administrative support order issued by the Program or if another state issued the order. To change a court order, the Program involves a Program attorney who handles the court action. To change an administrative support order, the Program starts by notifying the parents of the proceeding to change the order. Parents are entitled to a formal hearing before a court or administrative order is changed.
If the support order was issued by another state, that state may need to review and modify the order, if appropriate. If that is the case and you make the request to the Program, we will forward your request to the other state.
If the Program Determines the Order Should Not Change
If the Program determines the order should not change, we notify the parents of our decision and take no further action.
What is a Change in Circumstances?
The parent seeking to change (or modify) a support order has the burden to prove a change in circumstances. In most cases, before an order can be changed, a parent's change in circumstances must be substantial, permanent, and involuntary.
If it has been less than three years since the support order was issued, reviewed or changed, a substantial change means that the change in circumstances would cause a change in the order amount that is at least 15 percent but not less than $50. If it has been more than three years since the support order was issued, reviewed, or changed, a change in circumstances means the change would cause a change in the order amount of at least 10 percent but not less than $25.
A permanent change in circumstances depends on the specific facts of the case. In most cases, to prove a permanent change, one must show the change has lasted for six months or more. Temporary or short-term changes are not enough to prove a lasting, permanent change. For example, a loss of employment is not a permanent change if you expect to find new employment. In some cases, a parent may be able to prove a permanent change right away; for example, a severe, life-changing injury or illness or retirement at the normal retirement age.
An involuntary change, comes about through no fault of the parent, like an extended illness or employment layoff. A voluntary change is a result of the parent's own choices. A voluntary change does not meet the standard for a support order to be changed. Examples of voluntary changes include quitting a job, being terminated for reasons within the parent's control, taking a lower paying job, or engaging in criminal conduct that results in incarceration.
Note: A support order change (modification) involves applying the law to the specific facts of the case. The general principles here are only a partial statement of the law and are not legal advice. Only a licensed attorney is authorized to provide legal advice based on the specific circumstances of your case.
Other Resources
Either parent can file their own petition in circuit court to change (modify) a support order. You can hire a lawyer of your choosing or file your own petition and represent yourself. Other resources you may find helpful include:
- Florida Courts Self-Help Page for Child Support
- Find a Florida Courts Self-Help Center Near You
- Florida Courts Self-Help Resources
- Download the Florida Courts Help App | Google Play Store | Apple App Store
- Florida Bar Legal Referral Service
- Florida.FreeLegalAnswers.org
Increase in child support
Home » Articles » How to increase child support?
How to increase the amount of child support?
For a mother or father who is raising a child (or several children) alone, the question is often relevant: is it possible to increase the amount of alimony? The same problem may arise in a situation where alimony is paid to disabled parents by able-bodied children, one of the spouses to the other spouse, if one of them is disabled. But the main attention in our article will be paid to increasing payments for a child, since the bulk of the questions relate to this particular situation.
If at first glance, the situation looks hopeless, there is no need to despair. A way out of the situation is indeed possible. Increasing payments is quite real, but here it is important to clearly understand the reasons and act not randomly, but according to a well-defined scheme.
Sometimes the result can be achieved even on a voluntary basis, but more often the increase in alimony is the result of a lengthy litigation. But, most importantly, everything is possible. The legislation allows this. But it is important to confidently understand the Family Code and the federal law “On Enforcement Proceedings”. Especially in the family code, in the context of the problem under consideration, articles 81, 83, 103 are most important, and in the law "On Enforcement Proceedings" - article 99. Also, be prepared for the fact that if one party may be worried about how to increase the amount of child support, the other party may be worried about reducing child support.
Grounds for increasing payments, collecting additional alimony
What grounds are weighty in law?
- Rapid drop in recipient's income . Our laws are such that the interests of minors are a priority. True, the minimum amount of alimony in our country does not exist. But there is a "loophole": the size of the subsistence minimum. And if the recipient's income falls below this bar, the question should be considered in the context of "How to increase the amount of alimony to the subsistence level." Based on the fact that there is a “fork”, the court can most effectively prove that there is simply not enough money for the food and maintenance of the child. In such cases, the court willingly takes the side of a low-income mother or father, and appoints an increased amount of payments. In this case, the payment format may also change. For example, if it was a share, then under the new conditions (after a court decision or an agreement), the amount of payments becomes fixed.
- Death of a close relative . Sometimes it happens that yesterday a mother raising a child alone was helped by parents (not necessarily financially, they could simply sit with the child when the mother worked). But already today, one (even worse, both parents) suddenly died, and the mother cannot work and earn on the same conditions. The situation is especially delicate when the child is still very small, he is not three years old, and he does not go to kindergarten yet. Also, the situation can be worsened by such a circumstance as a “dangling” mortgage. It is often simply impossible to “break” to provide for a child with small alimony, and mortgage payments are often elementary.
- Serious illness of the mother, father, other person who is raising the child . To dispute the amount of the elements, it is important to provide detailed documentation of the cost of treatment.
- Job loss . But here, in order to achieve a result, it is important to understand in detail. It is one thing when the defendant falls under a layoff, and quite another thing is to quit on his own and find a source of income that he manages to hide.
- Inflation . If the plaintiff's salary does not change, and the prices for food, essentials, medicines increase, this is a serious reason to write an application for an increase in alimony. Another issue is that inflation can affect the defendant in the same way.
- Documented material need when caring for a disabled person .
- Birth of another child . But here it is important to understand that only parents are responsible for the child. And increase alimony for a child whose other father, on the one hand, cannot, but in some situations she has the right to additional payments (alimony).
- Pregnancy . In this case, again, you can apply not for an increase in basic payments, but for additional payments.
- Reaching the pre-retirement age within 5 years after the divorce procedure . Not everyone knows, but a legitimate loophole for those who are looking for an answer to the question of how to increase the amount of child support. As in the previous case, you can apply here only for additional payments.
Difference between basic and additional alimony (expenses)
The fact that there are basic and additional costs is a surprise for many. And it's easy to understand. In legal practice in the Russian Federation, such terminology has appeared quite recently - since the fall of 2019year: from the moment when significant changes were made to the Family Code (we are talking about amendments on October 1, 2019).
From that moment on, the concept of “additional maintenance of children” became clearly spelled out in the Family Code. This opened up a wide range of opportunities for plaintiffs.
The point is that the duty of parents is not just to pay the basic expenses, but also additional ones. First of all, the changed legislation protects children with serious illnesses, that is, the circumstance should be classified as exceptional.
But if we are talking about reimbursement for the paid education of children, annual leave abroad, then the new amendments will not help. Such circumstances are difficult to classify as exceptional.
But there are many circumstances that are "on the verge". And here we need an experienced lawyer who will help to collect facts, to defend with documents that the circumstance is exceptional.
It is also important to understand that if the main payments are regular, systematic, then additional payments can be made both on a regular basis and once. And in order to determine which scheme will be applied, again, an intelligent specialist with a high level of legal competence is needed, regardless of whether the situation is resolved through the courts or voluntarily.
Method of assignment
The method of assigning payments plays a key role:
- Fixed size . We're talking about hard cash here. According to the agreement or court order, a specific amount is prescribed. And, if the income of the payer or circumstances change, it remains unchanged. This option is preferred if stability is important. Many have a doubt: “Stability is not bad, but what if the cost of living changes?” The law also takes this into account. With an increase in the subsistence minimum, reindexation occurs. As a rule, the subsistence minimum in the region of residence is taken into account, but under some circumstances, the average subsistence minimum in Russia. Fixed amounts for the recipient are especially beneficial if the income of the alimony payer is low.
-
As a share of salary, other source of income . If we are talking about payments for the 1st child, the standard is about 1/4 of the income share.
- Mixed . This method of assigning payments combines fixed and share payments. Relevant in situations where the alimony payer has several sources of income: work with the same salary every month + seasonal income (for example, from picking and selling berries) + periodic income from renting property + income from shares. Very often in such situations, the payer is interested not to advertise part of the income, and the alimony recipient, on the contrary, to bring the payer to clean water as much as possible, to achieve the involvement of all sources of income in the process. In some situations it is easier to do this, in others it is more difficult. Especially if parts of the income are in different currencies, and part is received abroad. A mixed option in many ways - "reinsurance". Fixed alimony is established for part of the income (and there is a base in any case), for part - share.
How do I file a claim for increased child support?
If the situation is resolved mutually on a voluntary basis, an agreement is signed. If the parties do not agree with the positions of each other, then you need to go to court. For many, panic begins already at the stage of applying.
To avoid this, it is important to understand the procedure for applying to the judiciary. What he really is?
- Collection of documents . The key role is played by certificates that confirm the need (neediness) for an increase in the amount of payments. An exception is lawsuits aimed at solving the problem of changing the method of collecting funds. Among other documents - a passport, "metric" (birth certificate of a child), "papers" on divorce, a copy of the work book
-
Acceptance of notice of scheduled court date . Under current legislation, notification can come not only in writing, but also via SMS.
-
Hearing process itself . To make a decision, all circumstances must be considered and studied. If it is "revealed" that the defendant's income is too low, or the plaintiff requests unreasonable bags, the claim may be denied - in whole or in part
- Receipt by the plaintiff of an extract from the court, writ of execution .
Who applies for an increase in child support?
The most common case - the application is submitted by the biological parent, guardian. But guardianship authorities can also file such an application.
As a rule, the recipients of alimony themselves act as the initiators of going to court, but payers can also change the amount of payments. It would seem that it is reasonable for them to seek only to reduce payments. But it is not always the case.
There are cases when payers previously had obligations to pay other children, and now they have reached the age of majority - and the obligation to pay has ceased, and now payers believe that current payments can be increased for the share that has now gone from expenses. The same situation is possible if the payer's income went uphill. But in practice, of course, if the payer seeks to increase payments, they increasingly do without a statement of claim: by signing a voluntary agreement.
Litigation
But if it is not possible to voluntarily “resolve” the situation, and judicial practice takes place, comprehensive legal support is important. Once a consulting room. But more often we are talking about the full legal support of the plaintiff.
In fact, very often there are many ambiguities, situations that can be interpreted in two ways.
Cases are very difficult when it comes to situations where both parents abandon the child, and the guardian or guardianship authorities act as the plaintiff.
Situations are also difficult when, at the initial stage, payments were made by mutual agreement, but suddenly the payer stopped fulfilling them, or circumstances arose when the old scheme of payments to the alimony recipient is not suitable, and the payer does not agree to sign a new agreement.
Many questions and difficulties in practice are caused by cases when it comes to the need to increase wages with a “gray” salary (salary in envelopes). Indeed, in such cases, the articles of the Family Code and the Tax Code are superimposed. In fact, one case can be the beginning of a new one, entail a tax audit of the enterprise, organization where the defendant works.
Legal aid
So, when solving the most simple problems, often only consulting assistance is enough. Especially when it comes to a voluntary agreement. But if the case comes to court, in order to achieve the desired result, it is better to immediately contact a professional lawyer who has a family law practice.
Professional legal assistance is very important when drawing up statements of claim, participating in negotiations with the defendant, collecting arguments for challenging, drafting objections to response claims, and implementing the procedure for appealing a court decision.
Each situation is solved individually
"The College of Lawyers Stepanov & Co" is an excellent help in solving family cases, issues with alimony. You save time, nerves, experienced specialists carefully analyze each situation, help in collecting documents, filing claims, representing in court.≻ Application for an increase in child support • file a claim for an increase in child support online 2022
This Agreement defines terms of use by Users of materials and services www. zayava.online (hereinafter referred to as the "Site").
1. General conditions:
1.1. Use of materials and services of the Site regulated by the norms of the current legislation of Ukraine.
1.2. This Agreement is official offer (public offer) in accordance with Art. 641 Civil Code Ukraine (hereinafter referred to as GKU). Evidence of full and unconditional acceptance (acceptance) of this offer (the terms of this Agreement), in accordance with paragraph 2 of Art. 642 of the Civil Code of Ukraine, is the user pressing the "Create Application" button, as well as implementation by the User of the registration procedure by filling out an Application for registration on the Site. In cases where these actions are performed, the terms of this Agreement shall be deemed read and accepted without restriction.
1.3. The agreement contains all essential conditions for organizing the provision of services to the User through the Site remotely, namely through the use of functional site capabilities with access to the Site via the Internet.
1.4. Service Provider - Company "Smart Consulting", code according to USR 35870049.
1.5. Website - information resource, located on the World Wide Web at the hyperlink www. zayava.online, the functionality of which allows you to automatically generate documents based on the data provided by the User when filling out electronic questionnaire.
1.6. Service - organization information support for the user on the preparation of documents, a list contained on the Site. The result of the service is the provision user access to download a file in Word format from the website page, containing paid by the User sample document automatically generated by the Site software based on the data received from the user when filling out the Electronic questionnaires, transferring this file to the user's e-mail specified in Electronic questionnaire.
1.7. Electronic questionnaire - structurally an organized set of questions to the user, each of which is logically related with the generation of the user's favorite document and among themselves, and input fields by the user of answers to them or the choice of answers from the proposed options in electronic form on the pages of the site.
1.8. The cost of services is indicated directly on the Site. Services are provided only after full prepayment for the Services by the User. The place of provision of services is the location Contractor.
1.9. The site administration has the right unilaterally change the terms of this Agreement at any time. Such changes shall take effect from the moment the new version of the Agreement is posted on site. If the User does not agree with the changes made, he is obliged refuse access to the Personal Account and stop using the materials and site services, refrain from clicking the "Create Application" button. Any use of the Personal Account or materials and services of the site, pressing the button "Create Statement" following a change to this Agreement means acceptance The user of such changes. Legal force in relation to the User has only an agreement valid on the day of using the Personal Account or materials and services of the Site.
2. Obligations of the User
2.1. Pay for Services;
2.2. Using the materials of the site, not violate copyright and related property and non-property rights, observe the current legislation of Ukraine on copyright and related rights, as well as not disrupt the site by posting information containing viruses, creating additional load on the server, the use of programs that do not determined by the functional content of the information resource, or by other ways;
2.3. Do not use the site materials without the consent of the copyright holders;
2.4. Do not provide, post on the Site information that violates the legal policy of the site, the terms of this Agreement or the rights of third parties, including information that is contrary to the norms of morality or law.
3. User rights:
3.1. Timely and in full receive Services of proper quality;
3.2. For damages, caused by improper or non-performance of this Agreement by the Contractor, in the amounts provided for by this agreement and / or law.
4. Obligations of the Contractor
4.1. As soon as possible after receipt of payment ensure the provision to the User of the service provided for clause 1.6. present agreement;
4.2. Provide technical support functioning of the site and the User;
4.3. Do not change the cost of the Service after payment for it by the User.
5. Rights of the Contractor
5.1. Get paid for services provided;
5.2. Deny the Service in the event that the User performs actions that may indicate intent to infringe copyright, namely to block the possibility generate documents if the User has completed/partially completed electronic form of the first document, but refused to pay for it, and proceeded to filling out an electronic questionnaire to create a sample of another type of document.
6. Copyright and related rights
6.1. All exclusive property and non-property copyrights on the method of automatic creation of documents by step-by-step filling out electronic questionnaires using software providing the site as a utility model, on electronic questionnaires program code, trademarks, as well as design elements, text, graphics, illustrations, videos, scripts, programs, information messages (news), articles, document information, comments, consultations, photographic and other images, videos, etc. like works that are posted and used on the Site belong to the Contractor and other copyright holders.
6.2. Each of these objects is may be used without the prior permission of the copyright holder, except express permissions provided for in this agreement. Under use materials means any reproduction, republication, distribution, processing, translation of the work, inclusion as components in other works and other methods provided for by the Law of Ukraine "On copyright and related rights"
6.3. Use of such types materials, such as information messages (news), published on the resources site is allowed subject to the obligatory link to the Zayava.online resource as a source of information, and for Internet resources - also a direct hyperlink, closed from indexing by search engines.
6.4. From these types of site materials as an article, document information is allowed to use no more than 250 signs to create a single information material, subject to mandatory links to the Zayava. online resource as a source of information, and for Internet resources - also a direct hyperlink, closed from indexing by search engines. Using the specified types of media in the size of the original (in full) prohibited.
6.5. Link, hyperlink to a resource Zayava.online must be contained exclusively in the first or second paragraph text. Link to the resource Zayava.online under the text borrowed from Zayava.online materials are considered a violation of these terms and conditions the current legislation of Ukraine and means that the work is used without the permission of the author / copyright holder.
6.6. The use of photographic and other images posted on the Site without the permission of Smart Consulting LLC / other copyright holder is prohibited.
6.7. Protection of personal non-property and property rights of subjects of copyright is carried out in accordance with civil, administrative, criminal legislation of Ukraine.
7. Personal data
7.1. When registering on the site and using the Services, the User provides information about himself, which The Contractor has the right to use to fulfill its obligations to User. Responsibility for the accuracy and reliability of the submitted data is borne by the User.
7.2. By posting your personal data, the User confirms that he does it voluntarily, and also that he voluntarily provides them to the Contractor for processing. When if the User does not agree with the above conditions, he should not use the Site.
7.3. By providing your personal data, the User gives the Contractor his voluntary consent to the processing and use of your personal data in accordance with the Law of Ukraine dated "On the Protection personal data" (hereinafter referred to as the "Law"), for the purposes specified in the Agreement.
7.4. If the User does not wish, in order for his personal data to be processed, he must apply in writing to the Contractor with an Application written in any form. In that case, all the information received from the user is deleted from the Contractor's database, which makes it impossible to continue providing services to the User.
7.5. The executor only processes those personal data of the user that were posted by him on the Site. The user's personal data is processed using software and hardware and technical means of the Site.
7.6. The purpose of processing personal user data is the compilation of the Site User Database for ensuring the operation of the Site and the subsequent provision of services User Executor.
7.8. The contractor undertakes not to disclose information received from the user.
7.9. The parties acknowledge that as a result of a malfunction of the site, a virus or hacker attack, technical malfunctions and other circumstances, the user's personal data may become available to others. The User understands and agrees that will not make any claims against the Contractor in this regard.
7.10. The owner of personal data is "Smart Consulting" LLC. Personal data is stored in automated systems and on paper carriers of Smart Consulting LLC for its address.
8. Privacy Policy
8.1. Personal data - information or a collection of information about an individual who is identified or can be be specifically identified.
The company collects data obtained from users in the course of interaction with them and our products. Users provide some of this data directly, and some of it The company receives by collecting data on interaction with users and their interactions with our products.
That what data we collect depends on the context of your interaction with company, on the options you choose, on the products and components that you are using. We also receive some user data from third parties. sides.
If you use or intend to use the Company's services, we may ask you to provide personal data. You can decline a request for providing your personal data. For the operation of the Company's products certain personal data is required. If you have refused to provide the data required for operation of a product or service, some features or services may not be available to you not available. Similarly, if we need to collect personal data in in accordance with the law or for the preparation of documents, and you do not provide data, we will not be able to conclude a contract.
When a customer uses trial product versions (if any) or will receive support or professional services for such products, the Company collects data for providing services and ensuring optimal communication with the client. For example:
• if the client interacts with sales representatives of the Company, we receive the name and contact details the client, as well as the nature (kind) of the client’s activities to ensure such interactions;
• if the client interacts with company support specialists, we collect data about devices and their use or report errors to diagnose and fix problems;
• if the customer pays for the products, we collect data for transaction processing;
• if the client receives a message from companies, we use the data to personalize the content of messages;
• if the client interacts with Company for professional services, we get the name and contact assigned contact details and use the details provided by the customer, to provide invited services.
We are also constantly collecting general information when you visit our website. The process of collecting such data takes place with the help of cookies, as explained below.
8.2. Use of personal data
The company uses data that collects to provide you with an interactive experience.
In particular, we use the data for the following purposes:
• Providing our products, in including updates, security fixes and fixes shortcomings, and the provision of support. This also includes the transfer data necessary to provide services or perform external transactions.
• Improvement and development of our products. • Personalization of our products and recommendations. • Advertising, including including sending promotional messages, targeted advertising and relevant to you offers.
• Communication with you. We can use your personal data to contact you, for example, to tell you about changes to our services or to send you important messages and other similar communications relating to an order have been made by you and to contact you for the purposes, service-related bandages.
We also use this data for conduct our business, including for performance analysis, fulfillment of legal obligations, the development of our employees and research.
For this purpose, we combine data collected in different contexts (for example, data on the use of two services or products of the Company) or received from third parties in order to provide you with more efficient, consistent and personalized products to make informed business decisions and other informed purposes.
8.3. Shelf life personal data
We store your data in accordance with with a corporate record retention schedule based on an internal schema classification, consisting of the available features of the Company's products, as well as classes and types of documents (templates).
We calculate storage times personal data in accordance with the following criteria:
• the duration of the temporary the period necessary to achieve the objectives that were the basis for the collection such data;
• stop using our products by you;
• duration of temporary the period during which the preservation of documents with your data (entered by you) is appropriate to demonstrate that we have complied with our obligations;
• any statute of limitations, within which claims may be made;
• any period of storage, provided by law or recommendations of the regulatory body;
• existence of any disputes, associated with such data.
8.4. Reasons for disclosure of personal data
We disclose personal data with your permission or to conduct transactions or provide invitees or products authorized by you. We also disclose data affiliates or departments controlled by the Company; contractors working from our name; required by law or to protect rights in a judicial process; to protect our customers; to protect people's lives; for supporting security systems of our products; or to protect the rights or property company and its clients.
It may happen that we provide general non-personally identifiable information about our visitors (for example, the percentage male and female website visitors) advertising agencies, business partners, sponsors and other third parties to customize or expand content and advertising on our site for our consumers.
8.5. Access to personal data and manage them
You can manage your personal data that the Company has received and exercise your rights to protect personal data by contacting the Company or using various the means we provide for this.
In some cases, access to your personal data or their management is limited in accordance with the law. How personal data is accessed and managed also depends on from the product (service) you are using. For example, you can:
• monitor usage data used to receive targeted advertising from the Company by visiting unsubscribe page;
• choose how you want receive advertising and information materials from the Company: by e-mail, by phone or regular mail;
The company notes that not all personal data that is being processed can be accessed or manage them using the tools mentioned above. If you would like to view or set up personal data processed by the Company, to which it is impossible access through the above means or directly through the products (services) that you use, you can always contact the company, by sending the corresponding sheet to the mail.
8.6. Protection of personal information
The company provides protection personal data about the client that it possesses in accordance with legislation of Ukraine on the protection of personal data. Company takes appropriate measures to ensure the security of personal customer information from loss, misuse, unauthorized access, disclosure or modification. However, the method of information transfer and the method its storage on the Internet cannot be completely secure, so The Company does not guarantee the absolute security of personal information.
Collection and use of information not is personal
The company also collects data that does not directly point to a specific person. We can collect, use, transfer and disclose such information for any purpose. Here are some examples of what information that is not personally identifiable The company collects and uses
We may collect this information as unique device identifier, link source address, location, in which the company's service is used. This helps us better understand needs of users and offer them more suitable products, services and advertising.
We may also collect information about what users are interested in on our site and when using other our products and services. This information allows us to provide customers with more useful information, as well as to understand which sections of the website, products and services are in high demand. In the context of this Privacy Policy aggregated data is treated as information, not personal.
We may collect and store information about how you use our services, including search queries. This information may be used for relevancy purposes. the services we provide. Such information will not be associated with your IP address, except in some cases where it is necessary for ensure the quality of the services we provide over the Internet.
When information is combined, it is not personal, with personal information, the combined data will be considered personal until they remain united.
8.7.Cookies
Like many other companies, we We use cookies on our website. Cookies are small text files placed on data storage devices that are read by the web server in the domain in which they were created. We use cookies and similar technologies to store and support your activities and parameters for logging in, providing relevant advertising, combating fraud, analyze the performance of our products, and comply with other lawful procedures.
Cookie technology does not contain personal information and cannot in any way configure your system or read information from your hard drive. Also for placing cookies, collecting information about the use of products and their effectiveness, web beacons are used. Our websites may use web beacons or similar technologies third party service providers.
Some of our messages email we use "click-through URLs" associated with materials on the Company's website.
When customers click on such links, they go to the landing page of the website through a separate web server. We track data about these transitions as they help us determine the most popular topics and evaluate the effectiveness of interaction with customers. If you wish to opt out of such tracking, please do not click on text or image links in the message.
Many different products are available to you to manage the data collected by cookies, web beacons and similar technologies. For example, you can use the controls in web browser to limit the use of cookies by websites and cancel permission to use them.
In addition, the site may contain links to websites operated by the Company.
8.8. Technical equipment of the pages site may include modules:
• Payment service liqpay (https://www.liqpay.com), managed from the office of PUBLIC JOINT STOCK COMPANY "COMMERCIAL BANK" PRIVATBANK "(49094, .. Dnepropetrovsk, st. Embankment of Victory, 50, office 32009100400 in the Regional management of the NBU, MFO 305299, registration certificate: No. 02800016, license of the National Bank of Ukraine No. 22 dated 04.12.01)
This module receives / transfer of funds from clients using the LIQPAY web interface. Responsibility for conducting transactions, collecting and maintaining personal information is carried out by JSC "COMMERCIAL BANK" PRIVATBANK ".
• Social network Facebook, Instagram (facebook.com, instagram.com) managed from headquarters Facebook Inc, Facebook Corporate Office located at: Headquarters 1601 S. California Ave. Palo Alto, CA 94304, USA, phone: +1 (650) 543-4800
• Twitter Information Network (twitter.com), which is operated from the Twitter office, Inc. located at 1355 Market St, Suite 900 San Francisco, CA 94103, USA, phone: +1 (415) 222-9958;
• Youtube Social Forum (youtube.com), managed from the YouTube office, LLC, located at 901 Cherry Ave., San Bruno, CA 94066, USA, phone: +1 (650) 253-0000
These modules can be buttons account synchronization on the site, "Share" or, respectively, "Me like". If the visitor opened one of the web pages equipped with such plug-in, his internet browser will directly connect him to the servers Facebook, Instagram, Twitter or Youtube. The plugin will send to the server data about which web pages of the site the visitor viewed. At using any functions of the plugin, this information will also be synchronized with the visitor's account on Facebook, Instagram, Twitter or YouTube. Learn more about data usage collection by networks Facebook, Instagram, Twitter or Youtube, as well as rights and protection options personal data in this context can be found in the section on privacy policy on Facebook, Instagram, Twitter or Youtube.
8.9.Third parties providing services.
In the process of work, we turn to other companies and individuals perform many functions. For example, providing consumer support, ordering in certain administration agencies promotional campaigns, data analysis. These agencies may have access to personal information if it is necessary for the performance of their functions, but they It is forbidden to use personal information for other purposes than that which set out in our Privacy Policy and we will require them to confidentiality.
General information refers to such aspects such as the number of site visitors, what pages they visit, what information they are downloading, the type of browser and the operating system they are use, the name of the Internet service provider, and the like. When you visit our website, we automatically receive this information and summarize with similar data about other visitors. By collecting this information, we we analyze how best to adapt our site to the needs of visitors.
8.10 Search and artificial intelligence
Search based products artificial intelligence provide you with information and analyze, process and influence information, gradually learning and adapting.
9. Other conditions
9.1. The user understands and agrees that the Administration is not responsible for visiting and use of external resources, links to which may be contained on the Site.
9.2. The User agrees that the Site may post links to other websites that are not owned or controlled by Administration.
Administration does not bear responsible for the content and accuracy of data posted on third-party websites. The administration is not responsible for the accuracy of advertising, in including advertisements posted on the Site. The contractor is not responsible for the consequences of the user entering incorrect information and / or election incorrect answers to questions and / or incorrect selection of the Document by the Client to form.
9.3. Responsibility of the Contractor to the Customer in the event that the latter claims / claims about indemnification as a result of non-provision and/or provision of services inadequate quality, which is confirmed in accordance with the current legislation of Ukraine, is reimbursed solely within the cost relevant services paid by the Customer.
9.4. The parties are responsible provided by the current legislation of Ukraine.
9.5. The parties are not responsible for violation of its obligations under this Agreement, if it did not occur through their fault. A party is presumed innocent if it proves that it accepted all measures depending on it for the proper performance of the Agreement.
9.6. None of the Parties shall liability for non-fulfillment or improper fulfillment of their obligations under this Agreement, if it is non-performance or improper performance due to the action of force majeure circumstances that were outside its control (force majeure).