How do i get my child support money
Payment Options | CA Child Support Services
Pay With Your Credit Card
Online:
- Access the SDU website
- Select “Parent Paying Support” and follow the prompts to pay with your Mastercard or Visa.
- Credit and debit cards processed online will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
- You can also make credit and debit card payments directly through www.ExpertPay.com.
By phone:
- Call the California State Disbursement Unit (SDU) at 1-866-901-3212.
- Select Option 1.
- Credit and debit cards processed by phone will charge a 1.9% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the SDU portal only accepts Discover, Mastercard, or Visa electronic payments.
- You can also make credit and debit card payments by calling ExpertPay at 1-800-403-0879.
At your local child support agency:
- Most California child support agencies accept credit cards at automated kiosks during regular business hours. Your county may also have kiosks at the county courthouse or other locations.
- Credit and debit cards processed through an automated payment kiosk will charge a 2.2% service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.
With PayPal:
- You will need your Participant ID number and a PayPal account.
- Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
- There is a 2. 49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.
Pay With Your Checking or Savings Account
Online:
By phone:
- Call ExpertPay at 1-800-403-0879
- Electronic payments can be made from your checking or savings account.
At your local child support agency:
- Most California child support agencies accept payment by cash at automated kiosks during regular business hours. Your county may also have kiosks at the county courthouse or other locations.
- To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.
With PayPal:
- You will need your Participant ID number and a PayPal account.
- Methods of payment accepted by PayPal are: PayPal balance, PayPal branded debit and credit cards, bank account debit card, and credit card (Visa, MasterCard, American Express or Discover).
- There is a 2.49% ($3.95 minimum) service fee on every transaction. This fee is paid to the card processor and is not kept by Child Support Services.
- Please note, the maximum transaction amount per day is $5,000.00 and it may take three or four days for your payment to be posted to your child support account.
Pay With Cash
At your local child support agency:
- Most California child support agencies accept payment by cash, credit card and e-check at automated kiosks during regular business hours, and a few will accept limited forms of payment over the counter. Your county may also have kiosks at the county courthouse or other locations.
- To find out if your county has an automated payment kiosk available, check the listing on our Find A Local Office page.
With PayNearMe:
- Use PayNearMe at 7-Eleven, Family Dollar, CVS Pharmacies (except inside Target), Casey’s General Store and ACE Cash Express stores.
- Get a personal PayNearMe barcode on PayNearMe’s California child support page at www. PayNearMe.com/California or by contacting your local child support office at 1-866-901-3212.
- Present the barcode – either on a smart phone or on paper – to a cashier to be scanned at the counter.
- Reuse the barcode for future payments or get a new one, as needed.
- Find a PayNearMe location near you.
- PayNearMe charges a $1.99 convenience fee and guarantees payments.
- Please note, it may take three or four days for your payment to be posted to your child support account.
With MoneyGram:
- Use MoneyGram at Advance America, Albertsons, CVS Pharmacies (except inside Target), Raley’s/Bel Air, Walmart, and others.
- There are more than 6,200 locations in California and 40,000 nationwide that accept child support payments on California cases.
- Find a location at https://secure.moneygram.com/locations or call 1-800-926-9400.
- To make a payment, you will need your Participant ID number and Receive Code 14630.
- MoneyGram charges a $1. 99 fee and guarantees payments.
- Please note, it may take three or four days for your payment to be posted to your child support account.
Mail a Check or Money Order
- Please note, if your case is a private case that is not managed by a child support agency, call 1-866-901-3212 for assistance with making payments by mail.
- If your case is managed by Child Support Services, you can mail a check or money order to:
CA SDU
PO BOX 989067
West Sacramento, CA
95798-9067
By Direct Deposit
- Your child support payments can be deposited directly in your checking or savings account.
- This is safer and faster than waiting for a check to be mailed.
- To sign up for Direct Deposit, access the California State Disbursement Unit (SDU) website.
- Then, select “Person Receiving Support” and you will be taken to the Direct Deposit sign up option.
- You may now be able to sign up for Direct Deposit into a non-US bank account. The program is currently available for residents of the following countries:
- Alana Island
- Austria
- Australia
- Azores
- Belgium
- Bulgaria
- Canada
- Canary Islands
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Greece
- Guadalupe
- Hong Kong
- Hungary
- Iceland
- India
- Ireland
- Italy
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Madeira
- Malta
- Martinique
- Mayotte
- Mexico
- Monaco
- Netherlands
- New Zealand
- Norway
- Philippines
- Poland
- Portugal
- Reunion
- Romania
- Saint Barthelemy
- the French portion of Saint Martin
- Saint Pierre et Miquelon
- San Marino
- Singapore
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- United Kingdom
With an Electronic Payment Card (EPC)
- You can choose to receive an EPC that looks and works like a pre-paid debit card.
- Every month, your child support payment will be applied to the card balance and you can use the card anywhere Mastercard is accepted.
- To apply for an EPC, access the California State Disbursement Unit (SDU) website and select “Person Receiving Support.”
- Then follow all prompts to receive your card.
- Electronic Payment Card Enrollment Flyer
- View the flyer in English & Spanish
- For problems with your Electronic Payment Card, please contact Way2Go Customer Service at 1-844-318-0740.
By Check
- You can still receive your child support payment as a paper check, but this option is slow and insecure, as your payment can be delayed or stolen out of your mail.
- California Child Support Services strongly encourages you to use one of the safer electronic payment options.
Receiving Child Support
Check
Custodial parents will receive their first child support payment by mail in the form of a check. After the first payment is sent, a debit card will be mailed to the custodial parent. Once the debit card is received, the custodial parent should call the phone number on the back of the card to activate it. Once activated, child support payments will be applied to the custodial parent’s debit card account.
Debit Card
The Tennessee Way2Go Card, which is a MasterCard Debit Card, is issued to custodial parents to access their child support payments. This process provides the custodial parent a safe, convenient and secure way to receive child support payments.
- Frequently Asked Questions Regarding the Debit Card
- Fee Information
Voice Response System (VRS) and Notice
Custodial Parents and Non-Custodial Parents can use his/her TCSES case number and the last four (4) digits of his/her Social Security number to access our automated Voice Response System (VRS). The VRS can give customers information about the latest child support payment the Department of Human Services has collected and the latest support payment that has been applied to his/her case. By calling the VRS, he/she can also reach a Customer Service Representative who can provide him/her with additional information about his/her child support case. In order to easily access these records, it is important that customers do not lose their TCSES case number. If calling long distance, dial 1-800-838-6911 to reach the VRS toll free. If calling from within the local Nashville, TN calling area, dial 253-4394. The detailed Notice and Debit card fees can be accessed here: Child Support Voice Response System Notice
View Processed Payments
Both the Custodial Parent and Non-Custodial Parent may find a listing of processed payments on-line through the Child Support Payment System at https://apps.tn.gov/tcses/. The site will show the most recent payment information first. However, the search may be narrowed to payment information for the current month, the last six months, a date range, and/or full payment history.
Please note: If you enter a date range or choose payment history, the system will display payment information based on the earliest information that can be provided. The automated system was implemented in January 1996. The earliest payment information that may be available on this online service is August 1, 2005. If you had a case that was paid through the clerk’s office prior to October 1, 1999, you must obtain payment information from the clerk for those payments.
If, after selecting date range or payment history, it is felt payment information is not shown, contact should be made with the Child Support Disbursement Unit at (615) 253-4394 (local) or 1-800-838-6911 (toll free), for assistance. * If you are calling from a cell phone and have free long distance, please call the local number instead of the toll free number.
The Custodial Parent and Non-Custodial Parent will need their case number or member ID, and their own social security number to access the information.
Monthly Notice of Collections
A Monthly Notice of Collections is available on-line for one month only. This information is available on-line for the custodial parent through the Child Support Payment System at https://apps. tn.gov/tcses/ If the custodial parent is unable to print a copy for their records, they may contact the Child Support Disbursement Unit at (615) 253-4394 (local) or 1-800-838-6911 (toll free), for assistance. * If you are calling from a cell phone and have free long distance, please call the local number instead of the toll free number.
The Custodial Parent will need their case number or member ID, and their social security number to access the information.
How to get help from the state if the mother or father does not pay child support
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- 2 instructions
What payments can a parent who does not receive support receive. What documents are needed to apply for benefits to families in which the father or mother does not pay alimony
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How to get reimbursement for rising costs of living
Which children are eligible for the cost of living reimbursement. How long can you get paid. How to make payment
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How to get a food allowance
Who is compensated for the increase in the cost of food. How long can you get paid. What documents are needed and where to apply
Recovery of alimony for the past period \ Acts, samples, forms, contracts \ Consultant Plus
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- Recovery of alimony for the past period
A selection of the most important documents upon request Collection of alimony for the past period (legal acts, forms, articles, expert advice and much more).
- Alimony:
- Alimony obligations of children for the maintenance of parents
- Alimony obligations of spouses
- Alimony in 6-personal income tax
- Alimony in a fixed amount
- Alimony of an individual entrepreneur Show all Show all 53 More
- Alimony:
- Alimony obligations of children to support their parents
- Alimony obligations of spouses
- Alimony in 6-personal income tax
- Alimony in a fixed amount
- Alimony of an individual entrepreneur
- Show all
Judicial practice
collection of court decisions for 2020: Article 113 "Determination of alimony arrears " SK RF
(R.B. Kasenov) The court refused to satisfy the claims of the plaintiff - the recoverer of alimony for a minor child in enforcement proceedings to recognize as illegal the inaction of the bailiff, expressed in the refusal to calculate the debt on alimony; on the obligation of the bailiff-performer to calculate the debt. At the same time, the court recognized the conclusions of the trial court that the provisions of paragraph 2 of Art. 113 of the Family Code of the Russian Federation are of a general nature in relation to paragraph 1, since the fault of the alimony non-payer is presumed, therefore it is necessary to calculate the debt for the entire period from the moment the alimony is collected. As the court pointed out, as a general rule, the recovery of alimony for the past period is carried out within the three-year period preceding the presentation of the writ of execution for recovery. Alimony for the past period may be recovered within a three-year period from the date of applying to the court, if the court establishes that prior to applying to the court, measures were taken to obtain funds for maintenance, but the alimony was not received due to the evasion of the person obliged to pay alimony from their payment . In the case under consideration, there is no evidence in the case file confirming that the debtor evaded the payment of alimony. These circumstances indicate that there are no grounds for recognizing as illegal the inaction of the bailiff in terms of calculating the debt.
Articles, comments, answers to questions
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("Electronic magazine "Advocate Assistant", 2023) As a general rule, alimony is awarded from the moment of applying to the court (clause 2 of article 107 of the RF IC). However, the law provides for the possibility of collecting alimony for the past period within a three-year period from the moment of applying to the court In order for the court to make an appropriate decision, the plaintiff must prove that before applying to the court he took measures to obtain funds for the maintenance of the child, but did not receive them due to the defendant's evasion from paying them (for example, the Appellate rulings of the Moscow City Court dated 10.06.2021 to case N 33-23383/2021, dated 06/24/2021 in case N 33-16479/2021, dated 06/16/2021 in case N 33-19802/2021, dated 04/16/2019 in case N 33-15990/2019).
Normative acts
"Family Code of the Russian Federation" dated 12/29/1995 N 223-FZ
(as amended on 12/19/2022) Alimony for the past period can be recovered within a three-year period from the date of applying to the court, if the court It was established that before applying to the court, measures were taken to obtain funds for maintenance, but alimony was not received due to the evasion of the person obliged to pay alimony from paying them.
Decree of the Plenum of the Supreme Court of the Russian Federation of December 26, 2017 N 56
"On the application by the courts of legislation when considering cases related to the recovery of alimony" The court has the right to satisfy the claim for the recovery of alimony for the past period within a three-year period from the date of application to the court, if in during the trial, it will be established that before going to court, measures were taken to obtain alimony, but they were not received due to the evasion of the person obliged to pay alimony from paying them (paragraph two of paragraph 2 of article 107 of the RF IC).