How to contact child support office

Contact Us

Our team is available to help you by phone or at your local resource center. Hours of operation are Monday-Thursday 8a.m.-5p.m.. You can schedule an appointment at your local resource center for the quickest service. You can also visit mydss.mo.gov any day, any time to check the status of your benefits, report a change, apply for help, or start a chat to get answers to your basic questions.

How to Get Help

Online: Visit mydss.mo.gov to apply for benefits, check your status, report a change, or learn more about our programs
Chat Online: Visit mydss.mo.gov and select “DSS Chat” to get answers about your case or general information
In Person: Schedule an appointment or visit your local Resource Center (check the map for office hours before visiting)
Text*: For answers to basic questions (not case-specific) text 855-684-9242
SNAP Interview*: 855-823-4908
FSD Info Line*: 855-373-4636

* Our team members are available to help
Monday - Friday, 6:00 a. m. - 6:00 p.m.

Other Helpful Numbers

All DSS Numbers

SNAP, TA or Child Care Interviews

855-823-4908

Rehabilitation Services for the Blind

800-592-6004

Child Support

Order/Enforcement: 866-313-9960
Paternity Information: 855-454-8037
Payment Information: 800-225-0530
General Help: 800-859-7999

Relay Missouri: 711

Where to Send Documents

SNAP, TA, MO HealthNet, or Child Care

Submit documents or applications along with your date of birth and SSN or DCN by:

Online: mydssupload.mo.gov
Fax: 573-526-9400
Mail: Family Support Division
PO Box 2700
Jefferson City, MO 65102

Child Support

You can submit documents by:

Email: FSD. [email protected]
Fax: 573-635-7545
Mail: Family Support Division
PO Box 6790
Jefferson City, MO 65102

Learn how you can make a child support payment.

Find an Office

Submit your city, zip code, or address below to find a Family Support Office (Resource Center), Child Support Office, Food Pantry, or Community Action Agency near you. You will need to click on each location to see its address and business hours.

If you would like to find a SkillUP Provider near you, please use our SkillUP Program Map instead.

NOTE: By using this map you are bound to Google Maps/Google Earth Terms of Service and the Google Privacy Policy.

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More Information

Report a Concern

Public Assistance Fraud

Child Abuse or Neglect
800-392-3738

Adult Abuse and Neglect
800-392-0210

Contact Us | CA Child Support Services

I do not have a case with Child Support Services

If you are thinking about child support and need to get a court order, or if you have a court order already that needs to be enforced, you have several options to contact us:

1-866-901-3212

This is an automated phone service
You can choose from options that will direct you to an employee at a call center or a caseworker at your local county
Various language options are available
Depending on call loads, this can sometimes be a time-consuming option

Local Offices

You can always walk into your local child support agency and ask to speak to a caseworker
Find your local agency here

Frequently Asked Questions

There is a page on this website that answers some of the most commonly asked questions
Visit it here

Family Law Facilitators

Every county has a Family Law Facilitator that can assist with legal matters at low or no cost
Find yours here, on your county’s website, or in or near the county courthouse

Outside the United States

In many cases, child support orders can be obtained and enforced internationally
Call 1-408-273-0073 for more information if you or the other parent lives outside the U. S.

I have a case with Child Support Services

Customer Connect: 1-866-901-3212

This is an automated phone service that offers several options, including:

Making a payment over the phone
Using the Customer Connect self-service portal
Speaking with your caseworker
Depending on call loads, this option can be time-consuming

Self-Service Options (Available 24/7):

Customer Connect Online

Access Customer Connect, your Self-Service Account Portal
Check all your child support case information
See your payment history
Update your contact information
E-Communications – set up an account to email your agency directly and receive notifications and alerts about your case
Login requires your Participant ID Number and Personal Identification Number (PIN)

Frequently Asked Questions (FAQs)

General Phone Numbers

Outside the United States: 1-408-273-0073
Hearing Impaired TTY: 1-866-399-4096

Employer Services: 1-888-898-1743

Verify company information
Update company information, visit the Employer Update Contact Information Form here.
Your company received an Employer Information Request Form, visit here to update your company information.

State Disbursement Unit (SDU): 1-866-901-3212 (Option 1)

Set-up electronic payments
Verify payments have been received
General questions
Employer payment options
Contacts for resolving employer payment issues
Set-up Direct Deposit or Electronic Payment Card (EPC)
Way2Go Electronic Payment Card Customer Service (call 1-844-318-0740)

Payment Mailing Address:

CA SDU
P.O. Box 989067
West Sacramento, CA 95798-9067

Parentage Opportunity Program: 1-866-249-0773 (select option 3, then select option 5)

Establish legal parentage for your child

Mailing Address: (DO NOT SEND CHILD SUPPORT PAYMENTS TO BELOW ADDRESS)

Department of Child Support Services
P.O. Box 419064
Rancho Cordova, CA 95741-9064

Hotline of the Social Protection of the Population of Russia, Social Protection support service, free hotline 8-800

The Ministry of Labor and Social Protection of the Russian Federation deals with issues important for every citizen related to wages, living standards, material support for pensioners, the social protection system, safe working conditions, employment in the field of public and personal labor and unemployment, rehabilitation treatment of the disabled and medical and social expertise.

Telephone hotline of the social protection of the population of Russia

Hotline of the Moscow Social Security

Other ways of contact

What questions can specialists help with?

What issues can support not help with?

Response time and competence of specialists

In order for every citizen to have the opportunity to receive competent advice, full legal assistance, and exercise their own legal rights, there is a multi-channel Social Security Hotline for any categories of the population of the Russian Federation.

Telephone hotline for social protection of the population of Russia

The hotline of the Ministry of Labor is represented by two telephone numbers:

of the inquiry service: +74958706700;
multichannel line: +74955878889.

Calls are accepted during the working hours of the ministry:

Monday-Thursday from 9.00 to 18.00;
Friday from 9. 00 to 16.45;
lunch break from 12.00 to 13.00.

Payment for the conversation, regardless of whether the call was made from a mobile or home phone, will be made at the rates of the telecom operator.

You can bypass the reference call immediately to the service in which the question arose:

number

Structural units of the Ministry of Labor

Site

9000 9000 9000 9000

Federal Service for Labor and Employment

www.rostrud.ru

+78007078841

Free from Russia 957777777.

For prompt communication with the heads of departments of the Department, you can call: 84956231020. Calls are accepted on Mondays from 15.00 to 18.00.

Specially for collecting information about accidents at production sites, telephones operate:

84956251095;

Calls are accepted on weekdays from 8. 00 to 17.00.

Other methods of communication

Of course, the Social Security Hotline or the USZN Hotline allows you to quickly find the necessary information. But sometimes it is difficult to cope with excitement, it takes time for a detailed presentation. Therefore, there are other effective ways to communicate:

sending an appeal from the website of the Ministry of Labor regarding the payment of wages;

Internet reception on the website of the Moscow Public Health Service.

You can get a personal appointment with the leaders, having previously signed up by phone. The order and time of a personal appointment is posted on www.rosmintrud.ru.

Postal correspondence sent by registered letter to the address: Russia, 127994, GSP-4, Moscow city, Ilyinka street, 21 building will not go unanswered.

What questions can the specialists help with?

You should call the Hotline of the Ministry of Labor to:

Get advice related to the violation of the rights of a citizen.
File a complaint about the misconduct of local and regional officials.
Solve issues related to the registration of a personal account on the site.

What issues can support not help with?

Even if the questions do not directly concern the department, the Hotline operators will guide the citizen where he needs to contact.

It should be taken into account that the task of the Hotline operator is informational and consulting. To solve a specific problem related to receiving a pension, appointing guardianship, eliminating violations, it is required to collect a package of documents and contact the social protection department at the place of residence.